In every business, there's a hidden drag on productivity: the endless cycle of repetitive tasks. From managing customer support tickets to compiling weekly reports and qualifying sales leads, these manual processes consume valuable hours that could be spent on strategy, innovation, and growth. But what if you could delegate these tasks not to a person, but to a dedicated, scalable, and intelligent digital workforce?
This isn't science fiction. This is the new reality powered by autonomous AI agents. Platforms like bots.do are at the forefront of this revolution, offering the ability to build and deploy a digital worker for virtually any business process. It's time to stop just managing tasks and start automating them with an agentic workflow.
When you hear "AI bot," you might think of a simple chatbot that follows a rigid, pre-programmed script. An autonomous AI agent is fundamentally different.
Unlike a chatbot, which is designed for conversation, an AI agent is designed for action. It's an autonomous digital entity built to achieve a specific goal. Here’s how it works:
This is the power of an agentic workflow: turning a complex service into intelligent, on-demand software.
So, how do you create one of these digital workers? bots.do makes it remarkably straightforward for developers to programmatically build, deploy, and manage autonomous agents. The concept is "Business-as-Code"—defining your operations with the clarity and scalability of software.
Let's say you want to automate a portion of your customer support. Instead of hiring and training more people to handle Tier 1 tickets, you can deploy a bot.
Using the bots.do SDK, you can define your new digital worker in just a few lines of code:
import { bots } from '@do/sdk';
// Create a bot to handle customer support inquiries
const supportBot = await bots.create({
name: 'CustomerSupportAgent',
goal: 'Resolve customer support tickets by analyzing ticket content, searching the knowledge base, and providing a helpful response.',
tools: ['knowledgeBase.search', 'tickets.update', 'email.send']
});
console.log('New Support Bot Deployed:', supportBot.id);
In this example, you've just deployed an AI agent that:
This single agent can now handle thousands of tickets concurrently, scaling your support operations intelligently without increasing headcount.
The possibilities for business automation with AI agents are vast. If a task involves digital tools and a clear objective, a bot can be built for it.
Essentially, any structured process that your team currently performs on a computer can be transformed into a scalable, on-demand service powered by an autonomous bot.
An AI agent on .do is an autonomous digital worker designed to perform specific business tasks. It uses AI to understand goals, plan actions, use tools, and execute workflows without constant human supervision, effectively turning a service into software.
You can create a bot programmatically using our SDK. Simply define its goal, provide it with the necessary tools (APIs), and deploy it. The bot will then be available as an endpoint to handle requests and a.do work.
Our bots can handle a wide range of tasks, from data entry and report generation to complex customer support, lead qualification, and market research. If a task can be defined as a workflow with digital tools, a bot can be built for it.
While our SDKs for developers offer the most power and flexibility (Business-as-Code), we are also developing low-code/no-code interfaces to make building and managing bots accessible to everyone.
Unlike traditional chatbots that follow rigid scripts, .do agents are built on an agentic workflow platform. They can reason, plan multi-step actions, and use various tools (APIs) to accomplish complex goals, much like a human employee.
The nature of work is changing. The repetitive, rule-based tasks that have defined many roles are prime candidates for automation. By embracing autonomous AI agents, businesses can not only free up their human teams for more creative and strategic work but also build more resilient, efficient, and scalable operations.
Ready to build your digital workforce? Visit bots.do to learn how you can turn your business's repetitive tasks into a scalable, autonomous engine for growth.